Privacy Policy

Privacy Policy

1. General Information

Chronò Experience Srls, headquartered at Corso Garibaldi 93, 55100
Lucca- Toscana Italia (LU), is the data controller for personal data collected through the website www.chronoexperience.com. This policy explains how we collect, use, store, and protect your personal information in compliance with global privacy laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable regulations.

Data We Collect

We collect the following types of data:

  • Data provided by users: Name, surname, email address, phone number, and any information entered in the contact form.
  • Browsing data: IP address, geolocation data, device and operating system details, and browsing behavior tracked through Google Analytics.

Purpose of Data Processing

We use your data for the following purposes:

  1. Responding to inquiries or booking requests.
  2. Providing information about our services.
  3. Analyzing website performance and improving user experience (via tools such as Google Analytics).
  4. Fulfilling legal or regulatory obligations.

Legal Basis

The processing of your data is based on:

  • Your explicit consent.
  • Contractual necessity (for bookings).
  • Legitimate interest (performance analysis).

Data Sharing

We do not share personal data with third parties, except:

  • With service providers essential for website operations (e.g., hosting, analytics tools).
  • When required by law.

User Rights

Users have the right to:

  • Access, rectify, delete, or restrict their personal data.
  • Withdraw consent at any time.
  • File a complaint with the appropriate data protection authority.

To exercise your rights, please email us at [chronoexperience@gmail.com].